One app that runs the day.
How a two-studio med spa gave its team a private, AI-powered workspace for training, schedules, marketing and everyday questions, with patient data kept out by design.
- Client
- Glowtox Aesthetics, a boutique med spa with two studios in San Diego
- Built
- A private staff app for phone and desktop, plus connected owner tools
- AI inside
- Staff assistant, chart-note helper, caption and video script writers
- Connects to
- Boulevard booking, Snowflake analytics, Claude AI, push notifications
The answers lived everywhere.
A handbook PDF, a paper training binder, price sheets, group texts and the owners' heads. Running a med spa means constant small questions, and every one of them landed on someone.
Owners were the help desk
Routine questions interrupted clinical and business work all day.
Training was on paper
Tracking a new nurse's hours, supervised cases and sign-offs took manual effort.
Staff couldn't see their numbers
Providers had to ask to see their own performance.
Marketing ran through the owner
From captions to before/after posts, it all waited on one person.
Charting took time
Every visit ended with notes to write up.
The booking system couldn't flex
It couldn't be customized for any of this, and privacy rules meant nothing could be bolted on carelessly.
Glow Studio: one home screen for the whole team.
A private staff app that installs on any phone from a link, with no app store, and runs in any laptop browser. Everything the team needs opens from one place.
The day, organized
- Today: who's working at each studio, shared opening and closing checklists, offers to mention.
- Schedule: shifts by studio, plus day-off and extra-shift requests owners approve in one tap.
- Tasks: assignments with comments and a shared working doc, so conversations stay attached.
- My Numbers: each provider sees their own sales, commission estimate and return rate. Only their own.
Narrow jobs, real guardrails
- AI staff assistant: answers from the clinic's own handbook, training, prices and how-tos. When it doesn't know, it sends the question to an owner as a task.
- Chart Helper: turns a nurse's shorthand into a note in the clinic's house style and flags missing items. Identifiers are blocked; nothing is saved.
- Marketing studio: on-brand captions, video scripts with a teleprompter, before/after layouts and owner approval.
Less chasing, more running
- Training: a 90-day clinical tracker with hours, supervised cases and sign-offs.
- Onboarding: a step-by-step checklist for each new hire, with documents attached.
- Owner Tools: one door to the finance dashboard, inventory, card balances and new-hire setup.
Screens show demo people and invented numbers, not Glowtox data.
Patient data stays out, by design.
Privacy wasn't a feature added at the end. It shaped what the app stores, who sees what, and where the AI is allowed to look.
This describes the design. It isn't a compliance certification.
No patient information stored
The AI tools refuse names, dates, phone numbers and similar details. Anything that must touch patient records runs on a separate, appropriately covered platform.
Everyone sees only what they should
Roles are enforced by the server, not just hidden on screen.
The booking system stays in charge
Glow Studio reads what it needs from Boulevard and leaves changes to the people responsible for them.
One app in the middle. The right systems around it.
The booking system remains the system of record. Glow Studio connects to it rather than replacing it.
What's verified, and what comes next.
We only publish what we've checked. Expected benefits are labeled as expected.
Verified Checked
- Live in production since November 6, 2026, with personal logins for the owners and clinical team.
- Schedule, tasks, training, documents, prices, marketing, AI help and owner tools now live in one installed app.
- Provider sales in My Numbers were checked against payroll data and matched to the cent.
- Push notifications confirmed working on iPhone.
- A planned separate team-chat bot was dropped because Glow Studio already covered its first jobs.
What the clinic expects next Not measured yet
- Fewer routine questions reaching the owners
- Faster, more consistent chart notes
- Smoother onboarding with fewer missed steps
- More on-brand marketing made by the team, with owner approval built in
- Low monthly running costs
Built inside a real med spa.
Real workflows
Built around the clinic's own checklists, handbook, offers and wording rules, not a generic template.
AI with guardrails
Each AI feature has a narrow job, approved sources, daily limits and privacy blocks.
Simple on any device
Phone or laptop, it installs from a link, with quick sign-in and notifications that open the right screen.
Shipped in small steps
New features ship regularly, with the owner approving every release.
Your version of Glow Studio.
The building blocks fit any team-based service business. Branding, roles, checklists, prices, documents and the assistant's knowledge are set up for you, and booking or analytics connections are added where your systems allow.
Glow Studio was built for Glowtox Aesthetics. Boulevard, Claude, Snowflake and other product names belong to their owners and are mentioned only to describe integrations.